Perfect Gifts Are Easy at Palestra
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Gift Card & Spa Services FAQs
Find answers to common questions about purchasing and using gift cards, booking treatments, and customizing your spa experience at Palestra Boutique Spa.
How can I purchase a gift card?
You can buy gift cards directly on our website, by phone, or in person at our spa location. They are available in various amounts to suit your needs.
Can gift cards be used for all spa services and products?
Yes, our gift cards can be applied toward any massage, facial, body treatment, yoga class, or product available at Palestra Spa & Studio.
Do gift cards expire?
Our gift cards are valid for one year from the date of purchase, giving you plenty of time to enjoy your spa experience.
How do I book an appointment using a gift card?
Simply mention your gift card when booking online or by phone. We’ll apply the balance to your chosen services during checkout.
What is your cancellation policy?
We ask for at least 24 hours’ notice for cancellations or rescheduling to avoid a cancellation fee and to accommodate other clients.
Can I customize my spa treatment?
Absolutely! Our therapists and estheticians tailor each session to your preferences and needs. Just let us know when you book.
